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POLICY AND TERMS

ce6 Legal: What You Agree To

These terms set out the rules that apply when you access ce6, make transactions through Rocket, Upay or Bank Transfer, and use any part of the platform. Access and eligibility depend on your local law and the region from which you connect.

  • Jurisdiction-dependent access
  • Account holder obligations
  • Transaction policy scope
  • Third-party service limits
LEGAL POLICY POSTURE

Our Policy Position and How It Applies

ce6 operates under terms that reflect the legal environment of the regions we serve. Whether you reach us through Rocket, Upay or Bank Transfer, the same policy framework applies to every account action — deposits, withdrawals, account changes and support requests. We do not make eligibility decisions on your behalf. It is your responsibility to confirm that accessing ce6 is permitted under the laws that apply in your location before you open an account or place any transaction. Where a conflict exists between local law and these terms, local law takes precedence. We update these terms when our operating conditions change, and the version published on this page is the version currently in effect. Continuing to use the platform after an update means you accept the revised terms. If any part of this policy is unclear, reach out through our published support contact before proceeding. We keep records of account activity, payment route use — including Rocket and Upay transactions — and session data for compliance and account integrity purposes. Retention periods follow applicable requirements, and you may request a summary of records held on your account through the contact routes listed on this page.

  • Rocket

  • Upay

  • Bank Transfer

  • Account records

  • Compliance retention

WHAT THIS COVERS

Scope of This Policy Across Your Account

Not every part of your experience falls under the same policy provision. The table below distinguishes the four main areas so you know exactly where each set of rules applies.

  • Account Access

    Covers login, registration, identity verification and session management. Rules here govern who may hold an account and what steps apply when access is restricted or suspended at our discretion or by legal requirement.

  • Transactions

    Applies to all deposits and withdrawals processed through Rocket, Upay or Bank Transfer. Transaction records are held in your account history. Limits, processing steps and verification requirements are shown at the point of transaction.

  • Site Content

    Covers game availability, odds, table rules and promotional notices published on ce6. Content may change without prior notice. We do not warrant that any particular game, market or feature remains continuously available.

  • Third-Party Services

    Where your activity involves a studio, payment processor or network outside ce6's direct control, that party's own terms also apply. We are not liable for third-party service interruptions, delays or policy changes affecting your experience.

YOUR ACCOUNT RIGHTS

Practical Actions Available Under This Policy

You have a set of concrete steps available to you within your ce6 account. These are not automatic — you need to initiate them through the correct route. Start by reviewing your transaction history inside the account wallet section, where every Rocket, Upay and Bank Transfer movement is logged with a timestamp and status. If you find a record that does not match your action, raise a correction request through our published contact channel — include the transaction reference shown in your history. For account detail changes such as your registered contact information, open the account settings page and follow the verification fields shown there. Do not submit changes through chat or email alone; the account settings route is the confirmed path. If you have a question about how your data is held or how long records are kept, that too goes through the same support contact. We aim to respond to policy queries through the same published channel.

  • Review Transaction Records

    Open your account wallet to see a full log of deposits and withdrawals across Rocket, Upay and Bank Transfer, each with a status and timestamp.

  • Correct Account Details

    Head to account settings and follow the verification fields shown there. This is the confirmed path for contact-information changes — do not rely on chat alone.

  • Raise a Policy Question

    Use our published support contact to ask about data retention, record summaries or any policy matter. Include your account reference to help us locate the relevant records quickly.

  • Request Account Support

    For access issues, restricted accounts or transaction disputes, contact support through the route listed below. Describe the specific action that triggered the issue and include the date and payment method used.

POLICY CONTACT ROUTES

How to Reach Us on Policy Matters

We publish support contact routes directly on ce6 so you always know how to reach us. Use these for policy queries, transaction disputes and account correction requests.

  • Live Chat

    Open the chat widget on the ce6 website to reach our support team. Use this route for account access questions, transaction status checks and policy clarifications.

  • Email Support

    Send a detailed message to our published support email address. Include your account reference, the payment method involved — Rocket, Upay or Bank Transfer — and a clear description of the issue.

  • Account Help Centre

    Your signed-in account area contains published guidance for common policy and transaction questions. Check there first before contacting support directly — many record and access questions are addressed in the account section.

HOW WE HANDLE YOUR DATA

Data Handling, Cookies and Account Security

We take a straightforward approach to data: collect what is necessary, retain it for as long as required, and make the relevant records accessible to you through your account.

  • Data Handling

    We collect account registration details, transaction data across Rocket, Upay and Bank Transfer, and session activity. This data is used for account management, compliance and fraud prevention. We do not sell personal data to third-party marketing entities.

  • Cookies and Tracking

    ce6 uses cookies to maintain your session, remember account preferences and measure site performance. You can manage cookie settings through your browser. Some functional cookies are required for the account login and payment flow to work correctly.

  • Account Security

    Your account is protected by password authentication and verification steps shown at login. If you notice unrecognised activity in your transaction log, contact support immediately through the published chat or email route and follow the account recovery steps shown in settings.

  • Retention and Requests

    Account and transaction records are retained according to applicable compliance requirements. To request a summary of data held on your account, or to ask about our retention periods, contact support and provide your account reference number.

POLICY QUESTIONS ANSWERED

Common Legal and Policy Questions

These are the questions we get most often about our terms, data practices and account rights. If your question is not here, use the published support contact.

Does ce6 accept accounts from all regions in Bangladesh?

Access depends on your local law and the eligible region from which you connect. We do not determine eligibility on your behalf. It is your responsibility to confirm that opening and using an account is permitted under the laws that apply to you before proceeding.

What happens to my data when I close my account?

Transaction and account records are retained for a period required by applicable compliance rules, even after an account is closed. You can request a summary of records held on your account by contacting support and providing your account reference. Retention periods are not discretionary.

Can I request a correction to my transaction history?

Yes. Open your account wallet, locate the transaction showing the discrepancy, and note the reference number and date. Then contact support through live chat or email, include that reference, and describe what you expected the record to show. Do not raise disputes through informal channels.

How do I know which version of the terms is currently in effect?

The version published on this page is always the current one. When terms are updated, the revised version replaces the previous one here. Continuing to use ce6 after an update means you accept the revised terms. We do not send individual notifications for every update.

Are my Rocket and Upay transactions covered by the same policy as Bank Transfer?

Yes. The same transaction policy applies regardless of whether you use Rocket, Upay or Bank Transfer. Each route is logged in your account wallet with a status and timestamp. If a transaction shows an unexpected status, contact support with the payment method and reference number.

What do I do if I cannot access my account due to a restriction?

Account restrictions can arise from identity verification requirements, unusual activity flags or compliance checks. Open a support contact — live chat or email — and provide your account reference along with a description of the restriction message you received. Follow the steps support outlines from there.